Private Policy

Privacy Policy

Last updated: 04/15/2024

Stride Physio (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information collected from patients and visitors (“you” or “your”) of our physical therapy office located in Washington State. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), 10 DLC regulations, and other relevant regulations.

1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

  • Identifying information (e.g., name, address, date of birth)
  • Health information (e.g., medical history, treatment records)
  • Contact information (e.g., phone number, email address)
  • Insurance information (if applicable)

We collect this information through various means, such as patient intake forms, electronic health records (EHRs), verbal communication during treatment sessions, and online forms on our website.

2. Use of Personal Information

We use the personal information we collect for the following purposes:

  • Providing physical therapy services and treatment plans
  • Billing and insurance purposes, including claims processing
  • Appointment scheduling and reminders
  • Communication with patients regarding treatment updates, appointment reminders, and other relevant information

3. Disclosure of Personal Information

We may disclose your personal information to the following entities, as necessary:

  • Healthcare providers involved in your treatment
  • Insurance companies for claims processing and reimbursement purposes
  • Business associates who provide services on our behalf, such as billing and IT support
  • Government agencies or law enforcement authorities as required by law

We do not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes.

4. Protection of Personal Information

We take reasonable measures to protect the confidentiality, integrity, and security of your personal information. This includes implementing physical, technical, and administrative safeguards to prevent unauthorized access, disclosure, alteration, or destruction of personal information.

5. Patient Rights

As a patient, you have certain rights regarding your personal health information, including:

  • The right to access your medical records
  • The right to request amendments to your records if you believe they are inaccurate or incomplete
  • The right to request restrictions on certain uses or disclosures of your information
  • The right to receive an accounting of disclosures of your information
  • The right to file a complaint regarding our privacy practices

6. 10 DLC Compliance

We comply with 10 DLC regulations governing the use of 10-digit long codes for sending text messages to patients. We ensure that our text message communications are compliant with the requirements set forth by the Mobile Marketing Association (MMA) and other relevant authorities.

By providing your mobile number, you consent to receive text messages from Stride Physio regarding [purpose of the messages, e.g., appointment reminders, promotional offers, important updates, etc.]. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.

7. Contact Us

If you have any questions, concerns, or requests regarding your privacy rights, 10 DLC compliance, or our privacy practices, please contact us at:

Stride Physio | 100 NE Northlake Way, Suite 200B, Seattle WA 98105 | 206-547-7445 |

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for updates.